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FAQ
Frequently Asked Questions
How often is the magazine published?
I have just ordered a subscription. When should I expect my first issue to arrive?
How can I contact the editorial department about?
How do I contact subscription customer service?
Where can I purchase a back issue?
To whom would I submit an article?
Why have I received an invoice when I have already paid?
Why have I received a renewal notice when I have already renewed?
What do I do if I am getting late delivery or I am missing an issue?
Answers
J-14 is published 6 times a year.
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Your first issue should arrive in about eight to ten weeks.
We recognize that you're eager for your J-14 subscription to begin. But please note that the reason it may seem to take a while to receive your first issue is because J-14 is published 6 times per year and we prepare for our subscriber mailings approximately 8 weeks in advance.
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You can reach our editors by email at:
MAILBAG@J-14.com
.
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Subscription customer service can be reached by email by clicking
here
or by writing to us at:
J-14
PO Box 422565
Palm Coast, FL 32142-2565
Please be sure to include the subscriber's name and address including zip or postal code.
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For back issues write to:
J-14
Back Issue Department
270 Sylvan Avenue
Englewood Cliffs, NJ 07632
Please include a check or money order for $6.00 per copy requested for U.S. orders. For Canadian and International orders, please include a check or money order for $9.00 per copy requested in U.S. funds. Please also include a note indicating which issue you are requesting as well as a contact telephone number or email address where you may be reached if there should be any questions fulfilling your request.
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J-14 will consider unsolicited queries, articles, photos, etc. that are sent to:
J-14
Readers Service Department
270 Sylvan Avenue
Englewood Cliffs, NJ 07632
Material not accompanied by a self addressed stamped envelope will not be returned. J-14 accepts no obligation to return material.
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You may receive an invoice after you sent in your payment as the invoice and payment may have crossed in the mail. Please disregard the invoice. You can check your account status by clicking
here
to see if your payment has been applied.
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You may receive a renewal notice after you sent in your renewal as the letters may have crossed in the mail. Please disregard the renewal notice. You can check your account status by clicking
here
to see if your subscription expire date has been updated.
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If you have seen J-14 on the newsstand but have not yet received your copy at home it's most likely in the mail and will arrive shortly. If you have not received the issue a week before the date printed on the cover please e mail by clicking
here
and provide your name, address and zip or postal code and the exact nature of the problem.
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